If you are the one responsible for report writing at your credit union or have ever requested a report, your pain is not unheard. The old way of reporting is broken, and it has been for years. Business intelligence failed to deliver on its promise. IT departments are overloaded and users are frustrated. Becoming an analytic driven organization is often unobtainable because the majority of the time is spent gathering and organizing the data.
Here is an all too common scenario in today’s credit union: It’s month end and the IT department is scrambling to meet the demand from business units for scheduled reports and ad hoc information requests. All long-term project work is put on hold as the staff works overtime providing information to support the organization’s critical strategic and tactical decision making.