The Decision Maker

Credit Union Industry Disruption: NACUSO 2015 – Part 1

Posted by Paul Ablack on Apr 20, 2015 12:51:56 PM

I had the opportunity to attend NACUSO 2015 in Orlando last week. NACUSO is a great conference to interact with other thought leaders in the credit union industry to make valuable business connections. It is the essence of the “credit union movement”, a group of talented industry leaders looking for ways to collaborate to make the industry stronger.

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Topics: Analytics, Big data/analytics, Apple Pay, predictive analytics, CUSO, Lending Clubs, Credit Union Service Organization

Transactional Data: Big Data and the Rise of Payments

Posted by Austin Wentzlaff on Mar 25, 2015 12:43:08 PM

Today, there are very few that will deny the importance of data and analytical decision making.  Big Data has been a buzz word for years but it has finally turned into a reality.  Companies like Amazon and Uber dominate their industries with the use of data analytics.  They, among many companies, have realized that data is the new way of interacting with customers.  Although the shift from brick-and-mortar to mobile has been happening for years in the retail space, Big Data & Analytics is about to make its biggest mark in the retail financial services space with mobile payments. 

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Topics: Analytics, Payments, Apple Pay, transactional data

The “Big Four” vs Credit Unions – A David and Goliath Story

Posted by Austin Wentzlaff on Nov 20, 2014 11:57:47 AM

In my most recent blog post, “A Lesson from Amazon & Uber: How to Transform Data into Your Most Valuable Asset”, I discuss the ways in which data is changing how we interact with retail institutions.  Rather than interacting with a physical, brick-and-mortar location, we now see retailers such as Amazon championing a more online/mobile approach.  The reason for this fundamental shift is the growing realization that data is the most valuable asset a company possesses.  It provides valuable insights into customer behavior at a much lower cost than physical expansion, resulting in a higher return on investment (ROI) for the company.

Big Data and Mobile Banking

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Topics: Mobile Banking, Big Data, Big data/analytics, Apple Pay

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You now have more information at hand about your credit union than ever before. But are you using it to "out-think" your rivals? If not, you may be missing out on a potent competitive tool.

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