Minneapolis, MN (March 7, 2018) – OnApproach (www.onapproach.com), the leading provider of data/analytics solutions for credit unions, is excited to announce CAP COM Federal Credit Union (Albany, NY) is the latest to join the collaborative Credit Union Data Integration and Analytics Ecosystem after signing an agreement to implement the OnApproach M360 Enterprise.
“CAP COM has always had an unmatched commitment to meeting the evolving needs of our members, and of our community," said Paula Stopera, President & CEO of CAP COM Federal Credit Union. “Understanding a member's experience in a branch or with our call center, or how they prefer to use our digital products and services, is critical to delivering exceptional service. OnApproach's M360 will give us the visibility we need to ensure CAP COM continues to benefit every member, every time, every day."
CAP COM Federal Credit Union like thousands of other credit unions, has collected robust data in a variety of systems. However, it has been a challenge to elicit the value and insights from this data. With M360 Enterprise, CAP COM FCU now has access to a standardized data platform that provides cleansed data, a single source of truth, and access to the collaborative CU Analytics Ecosystem.
“The financial services industry is changing before our eyes, and credit unions cannot afford to wait to implement their data strategies. Credit union members are frequently interacting with companies such as Amazon and Starbucks that create exceptional digital user experiences. It is normal for members to expect the same convenience and personalization from their financial institution, so data-driven digital transformation must be top of mind. It is great to see CAP COM taking this step toward fulfilling their data strategy, and we look forward to supporting them,” said Paul Ablack, CEO, OnApproach.
OnApproach is the only CUSO dedicated to credit union success through a collaborative analytics ecosystem. By providing a secure and frictionless data experience, OnApproach empowers credit unions to take full control of their own data and their own futures. We exist to serve the credit union movement with technology and expertise required for the digital transformation of the industry business model. OnApproach’s collaborative ecosystem enables communities of users, data scientists, and application developers focused on analytics innovation.
Austin Wentzlaff, Vice President of Business Development
(888) 523-6121 Ext. 110
About CAP COM Federal Credit Union
CAP COM Federal Credit Union is a member-owned financial institution based in the New York’s Capital Region with more than $1.6 billion in assets and 10 branch locations. The credit union is member-driven and focused on superior service, convenient products and competitive rates that help members save money and make life just a little easier. CAP COM offers all the products and services you’d find at a typical financial institution. Visit www.capcomfcu.org to find out more.
Kate Fruscione, Public Relations Strategist
(518) 458-2195 Ext. 4394